OKSCDocs.com Privacy Policy

This Privacy Policy explains how OKSCDocs.com, including its owners, operators, affiliates, service providers, and authorized representatives, referred to in this policy as “OKSCDocs,” “we,” “us,” or “our,” collects, uses, stores, discloses, and protects information when you use OKSCDocs.com.

By creating an account, submitting a case, purchasing services, starting a subscription, making a payment, or using OKSCDocs.com, you agree to this Privacy Policy and our Terms of Service.

1. Information We Collect

We may collect information directly from you, automatically through the website, and from third-party service providers, including:

• Name, email address, phone number, username, account credentials, and company information.
• Client, creditor, debtor, defendant, court, county, filing, judgment, hearing, and case-status information.
• Mailing addresses, service addresses, employer information, registered-agent information, and related contact details.
• Payment records, transaction identifiers, card brand, last four digits, expiration date, subscription status, renewal information, cancellation history, and payment history.
• SSN/DOB request information or related identifiers when ordered or required for a service.
• Uploaded documents, generated documents, stored forms, print records, reprint history, mailing-label data, tracking numbers, postage information, and carrier responses.
• Device, browser, IP address, login, session, usage, support, trouble-ticket, and administrative-note information.

2. Sensitive Information

Some services may require sensitive information, including dates of birth, partial or full Social Security numbers, addresses, employer information, court-related data, and financial or payment information. You agree that you have a lawful basis and authorization to provide this information to OKSCDocs.com and to request the services associated with it.

3. How We Use Information

We may use information to create and manage user accounts, prepare and manage case information, generate documents and labels, process payments and subscriptions, queue and fulfill ordered services, communicate about cases and accounts, provide support, improve website functionality and security, detect and prevent fraud or abuse, comply with legal and accounting obligations, and enforce our agreements.

4. How We Share Information

We may share information with:

• Payment processors and billing providers.
• USPS, mailing providers, shipping providers, and label-generation services.
• Courts, clerks, process servers, registered agents, investigators, or service providers when needed to provide requested services.
• Data vendors or research providers when you order SSN/DOB or similar services.
• Hosting, security, analytics, email, SMS, and software vendors.
• Professional advisors, auditors, attorneys, accountants, insurers, government agencies, courts, or law enforcement when appropriate or required.

We do not sell personal information to advertisers.

5. Payment Information

Payments are processed by third-party payment processors. OKSCDocs.com may receive limited payment information such as card brand, last four digits, expiration date, payment status, transaction identifier, approval or decline response, and billing-related metadata. OKSCDocs.com does not intend to store full credit card numbers or CVV codes on its own servers.

6. Cookies and Tracking Technologies

We may use cookies, session storage, local storage, log files, and similar technologies to operate the website, keep users signed in, remember preferences, improve security, track page usage, diagnose problems, and improve services.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No system can be guaranteed completely secure. You are responsible for using strong passwords, protecting your login credentials, and promptly notifying us of suspected unauthorized access.

8. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain case records, comply with legal and accounting obligations, resolve disputes, enforce agreements, support audits, and maintain business records. Some records may be retained after account closure or subscription cancellation, including payment records, case history, document history, mailing records, support records, and legally required records. Case Data may be deleted after 5 years of inactivity, or after a subscription has been terminated.

9. Account Access and Updates

You may access and update certain account information through your Account Page. Depending on your account permissions, you may also be able to manage companies, users, cases, subscriptions, payment methods, and selected account preferences.

10. Children’s Privacy

OKSCDocs.com is not intended for children.

11. Third-Party Services

The website may include links to third-party websites or rely on third-party services. We are not responsible for the privacy, security, availability, terms, or practices of third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date. Continued use of OKSCDocs.com after changes become effective means you accept the revised Privacy Policy.

13. Contact

Questions about this Privacy Policy may be sent to OKSCDocs.com support or through the site’s support and trouble-ticket tools.